Shipping policy

Dispatch

We dispatch orders within 1–2 working days. Working days are Monday to Friday, excluding bank holidays. Dispatch time is separate from the delivery time below.

UK delivery

• Standard: £4.99, with an estimated transit time of 3–5 working days after dispatch.
• Standard delivery is free for orders of £50 or more.
• Express: £6.99, with an estimated transit time of 1–2 working days after dispatch.

Available delivery options, charges and any delivery estimates are shown at checkout. Delivery estimates are not guaranteed arrival dates.

Delivery areas

If delivery is available to your address, the options will appear at checkout. If no option is shown, contact us before ordering.

Help with your delivery

Check your delivery address carefully before paying. For an address correction, delay or missing parcel, email contact@ackoclothing.com with your order number as soon as possible. We will help investigate and resolve the issue.